Canon PIXMA MG3620 Drivers & Software

If you need to reinstall or repair the software for the PIXMA MG3620, start with the official Canon support route for this exact model and operating system. Avoid third-party driver-download sites.

What to do for the PIXMA MG3620

1. Use USB or Wi-Fi for computer setup; Ethernet connectivity is not supported.
2. On Canon's support page, select the exact operating-system version before choosing the currently offered MG3620/MG3600-series software.
3. For scanning, use Canon IJ scanning software offered for the selected operating system.

Choose the connection you are actually using

The verified computer/network interfaces for the PIXMA MG3620 are USB and Wi-Fi.

• USB: For a USB installation problem, test a direct computer-to-printer connection before introducing hubs or network discovery into the diagnosis.
• Wi-Fi: Confirm that the printer is already connected through the intended wireless setup before treating failure to discover it as a driver problem.
• Direct wireless: Wi-Fi Direct/direct-wireless capability has not been confirmed for this model. Do not rely on that connection method without checking the manufacturer’s current documentation.

Windows

Canon PIXMA MG3620 Support > select Windows OS/version > use the software currently offered for this model

Software identified for this model: MG3600-series model-specific printer software and IJ Scan Utility where offered.

macOS

Canon PIXMA MG3620 Support > select macOS/version > use the software currently offered for this model

macOS software/route identified for this model: MG3600-series model-specific printer software and IJ Scan Utility Lite / Canon scanning software where offered.

If printing works but scanning does not

The PIXMA MG3620 is a multifunction model, so treat printing and scanning as separate software paths when necessary.

Scanning software identified for this model: Canon IJ scanning software.

If the print queue works, check the model-supported scanning component above before removing a working printer queue or reinstalling unrelated printer software.

If the installer cannot find the PIXMA MG3620

1. Confirm that the support page and installer are for the exact PIXMA MG3620.
2. Confirm that the operating-system version selected on the manufacturer’s support page matches the computer.
3. Confirm that the printer is reachable through the connection method you are actually trying to install.
4. If a failed attempt created an incomplete or duplicate printer queue, remove only that failed queue. Do not delete a working queue unnecessarily.
5. Return to the official model support page and use the package or setup route currently offered for that operating system.

After a Windows or macOS update

Check the official PIXMA MG3620 support page again before reinstalling old software. The manufacturer’s currently supported package or built-in operating-system route can change after an OS update.

When reinstalling the driver is probably not the fix

If a printer-generated page is already defective, troubleshoot print quality or hardware first. If the PIXMA MG3620 works from another computer or device but not from this one, focus on the affected computer’s queue, software, permissions and application before changing the printer itself.

Official support: Canon support for the PIXMA MG3620