Step-by-step help for HP DeskJet 2755e Drivers & Software.
If you need to reinstall or repair the software for the DeskJet 2755e All-in-One, start with the official HP support route for this exact model and operating system. Avoid third-party driver-download sites.
What to do for the DeskJet 2755e All-in-One
- Use HP's DeskJet 2755e Software and Drivers page and select the exact operating-system version before following the currently offered setup route.
- Use USB or Wi-Fi; HP lists no Ethernet interface for this model.
- For macOS, follow HP's current HP app or AirPrint route for the selected operating system rather than assuming a traditional downloadable driver is required.
- For scanning, use the HP app or HP-supported scanning workflow currently offered for this model.
Choose the connection you are actually using
The verified computer/network interfaces for the DeskJet 2755e All-in-One are USB and Wi-Fi.
- USB: For a USB installation problem, test a direct computer-to-printer connection before introducing hubs or network discovery into the diagnosis.
- Wi-Fi: Confirm that the printer is already connected through the intended wireless setup before treating failure to discover it as a driver problem.
- Direct wireless: Wi-Fi Direct/direct-wireless capability has not been confirmed for this model. Do not rely on that connection method without checking the manufacturer’s current documentation.
Windows
HP DeskJet 2755e Support > Software and Drivers > select exact Windows version; use HP's current model-supported setup software
Software identified for this model: HP Printer Software and HP app where currently offered.
macOS
HP DeskJet 2755e Support > Software and Drivers > select exact macOS version; AirPrint/HP app may be offered depending on current OS
macOS software/route identified for this model: HP app where currently offered and Apple AirPrint.
If printing works but scanning does not
The DeskJet 2755e All-in-One is a multifunction model, so treat printing and scanning as separate software paths when necessary.
Scanning software identified for this model: HP app / HP scanning workflow.
If the print queue works, check the model-supported scanning component above before removing a working printer queue or reinstalling unrelated printer software.
If the installer cannot find the DeskJet 2755e All-in-One
- Confirm that the support page and installer are for the exact DeskJet 2755e All-in-One.
- Confirm that the operating-system version selected on the manufacturer’s support page matches the computer.
- Confirm that the printer is reachable through the connection method you are actually trying to install.
- If a failed attempt created an incomplete or duplicate printer queue, remove only that failed queue. Do not delete a working queue unnecessarily.
- Return to the official model support page and use the package or setup route currently offered for that operating system.
After a Windows or macOS update
Check the official DeskJet 2755e All-in-One support page again before reinstalling old software. The manufacturer’s currently supported package or built-in operating-system route can change after an OS update.
When reinstalling the driver is probably not the fix
If a printer-generated page is already defective, troubleshoot print quality or hardware first. If the DeskJet 2755e All-in-One works from another computer or device but not from this one, focus on the affected computer’s queue, software, permissions and application before changing the printer itself.
Official support: HP support for the DeskJet 2755e All-in-One
Official manufacturer support
Need manufacturer documentation or additional support? Use the official HP resource below.
HelpMyTechs provides independent support information. We do not host device drivers. Software downloads link to official manufacturer resources.
Last verified: 30 September 2026